Privacy Policy

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below. Note that exemptions may apply in some circumstances. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.
Your right to erasure - You have the right to ask us to delete your personal information.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information.
Your right to object to processing - You have the right to object to the processing of your personal data.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Lawful Bases and Data Protection Rights

Our Lawful Bases for the Collection and Use of Your Data

Our lawful bases for collecting or using personal information to provide services and goods are:

Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- Collecting personal data enables us to provide products and services through the website that meet our users\' wants and needs.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- Collecting personal data enables us to keep our website users up to date about our products and services.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- Collecting personal data enables us to respond efficiently and effectively to our website users queries, complaints or claims.

For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.

Where we Get Personal Information From

Where We Get Personal Information From

Directly from you

Publicly available sources

How Long we keep information

How Long We Keep Information

We will retain personal data in accordance with this retention schedule:

Website subscribers with a personal profile on the website: 18 months after you cease your subscription
Newsletter subscribers: 18 months after you cease your subscription
Blogpost subscribers: 18 months after you cease your subscription
Podcast subscribers: 18 months after you cease your subscription
Enquires and buyers of products and services from the website: 18 months after your last communication to us

Who We share information with

Who We Share Information With

Others we share personal information with

Publicly on our website, social media or other marketing and information media only with your explicit consent.
We share order information (such as name, address and order details) with BookVault for the purposes of printing and dispatching your book
All our transactions are secure: data is protected with SSL/TLS encryption, even when payments are processed by third-party providers
Payments for purchases may be processed by third-party providers such as Wix eCommerce. See the following link for the Wix privacy policy: https://www.wix.com/about/privacy

We will be using mainstream payment gateways, as appropriate to your territory of purchase, for example: Apple, Google, Stripe, PayPal, pay by bank. Please refer to their privacy policies for information on how they handle your data.

Sharing Information Outside the UK

Where necessary, we will transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place.

For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.

Organisation name: Gmail

Category of recipient: Email service provider

Country the personal information is sent to: https://www.gmail.com/mail/help/intl/en-GB/terms.html

How the transfer complies with UK data protection law:

Further information about Gmail's privacy practices is available on their website: https://policies.google.com/privacy

Sharing Infrormation outside the UK

How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

How to Complain

Use of Cookies

Our website uses cookies to enhance your experience, provide essential site functionality, and help us understand how visitors use our site.

What are cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website owners.

Types of cookies we use:

Essential cookies: These are necessary for the website to function properly (for example, to enable security, network management, and accessibility).
Analytics and performance cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously (for example, to see which pages are most popular).
Functionality cookies: These allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features.
Marketing cookies: These may be used to deliver advertisements relevant to you and your interests, or to limit the number of times you see an ad.

Managing cookies:
When you visit our website, you may see a cookie banner that allows you to accept or decline non-essential cookies. You can also manage your cookie preferences at any time through your browser settings. Please note that blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Third-party cookies:
Some cookies may be set by third-party services that appear on our pages (such as analytics or embedded content). We do not control the use of these cookies and recommend you review the privacy and cookie policies of those third parties.

For more information about cookies and how to manage them, please visit www.allaboutcookies.org.

Wix and cookies:
As our website is built on the Wix platform and uses Wix’s integrated cookie banner system, Wix may also place cookies necessary for the operation and security of the site. No other analytics or cookies are used by us. For more details, you can review Wix’s own cookie policy

Third-party marketing
We do not sell or share personal information for third-party marketing.

Review

We regularly review the types of cookies in use.

Any questions regarding this Privacy Policy should be directed to us.

Use of Cookies

Privacy Policy

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