Cookie Policy
Last Updated: April 2026
Our website uses cookies to enhance your experience, provide essential site functionality, and help us understand how visitors use our site. This policy fills the legal requirements for transparency under GDPR, UK-GDPR, and CCPA/CPRA.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a personalised experience, and provide information to the website owners.
2. Types of Cookies We Use
We categorise our cookies into four groups. You can manage your preferences for non-essential cookies via our cookie banner.
A. Essential Cookies (Always Active)
These are strictly necessary for the website to function, enabling security, network management, and accessibility.
-
XSRF-TOKEN: Security / Fraud detection (Session)
-
hs: Security (Session)
-
svSession: Tracks visitor sessions for stability (12 months)
-
SSR-caching: Indicates how the site was rendered (24 hours)
-
bSession: Measures system effectiveness (30 minutes)
B. Analytics & Performance Cookies
These help us understand how visitors interact with our site by collecting information anonymously. This helps us improve our website’s design and performance.
C. Functionality Cookies
These allow the website to remember choices you make (such as your language or region) to provide enhanced, personal features.
D. Marketing & Targeting Cookies
These are used to track the effectiveness of advertising and to deliver ads more relevant to you. Note: We do not sell your personal information to third parties.
3. Third-Party Cookies
In some cases, we use cookies provided by trusted third parties. For example, our site may use Google Analytics to help us understand how you use the site. These third parties have their own privacy policies. We recommend reviewing their policies if you have concerns about how they use your data.
4. Data Retention
We only keep cookie data for as long as necessary to fulfill the purposes outlined in this policy. Session cookies are deleted when you close your browser, while persistent cookies remain on your device until they expire or are manually deleted.
5. Your Rights and Managing Preferences
You have the right to choose whether to accept cookies.
-
Cookie Banner: Use the "Settings" or "Decline" options on our website banner to block non-essential cookies.
-
Browser Settings: You can set your browser to refuse all or some cookies. Visit www.allaboutcookies.org for instructions.
-
"Do Not Sell or Share": Under CCPA, you have the right to opt-out of the "sale" or "sharing" of your personal information. We do not sell your data, and you can opt-out of sharing via our cookie banner.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal/regulatory reasons.
5. Contact Us
If you have any questions about our use of cookies or this policy, please contact us at:
-
Address: 31 Cornwall Rd, Salisbury, SP1 3NH